SUPPORT

• VERSION 5.0
  You can ask for support about the system through eMail on InterNET, fax, phone, personal help in our office. Send data files to our support address.
  
  
• VERSION 4.0
  You can ask for support about the system through eMail on InterNET, fax, phone, personal help in our office. Send data files to our support address.
  
  
• SISTRUT ORIENTATED SUPPORT (SOS)
  A large group of documents that were wrote to solve doubts on system. You will find how to enter with data, how to creat models, engineering procedures, interfaces with complementary resources (CAD), etc.
  
  • Informative
    Technical documents about procedures and calculations done by system.
    
  
  
• FREQUENTLY ASKED QUESTIONS (FAQ)
  The most frequently asked questions about the system, installation, draw and plot, etc.
  
  
• EXAMPLES - DATA FILES
  Files to DownLoad with version 5.0 examples.
  
  
• MANUAL OF VERSION 5.0
  Access the reference manual of the system.
  
  
• MANUAL OF VERSION 4.0
  Access the reference manual of the system.
  
  

• SUPPORT OF VERSION 5.0
  These information will be send to SISTRUT support eMail (suporte@sistrut.com.br). Fill up the form below with the information that you would like to know. If you are sending files to be processed, check if all data requested were filled.
  
  

     Company: 
        Name: 
       Phone: 
         Fax: 
       eMail: 
  
  
    Program's name that this support provide a referenced for.
    If more than one write all names.
    Program: 
  
  
    Do a small description about the problem or information that you
    need 'Printer is not skiping the paper division', 'I did not
    understand this results', 'The Column reinforcement was not done',
    etc.
    Description: 
  
  
    Tell us with more detais, witch procedures were you done or
    would you like to be done.
    Procedures:
      
  
  
    Do your remarks about this situation that we will concern.
    Remarks:
      
  
  
    If you are sending data files linked with this support
    solicitation, you have to follow these instructions:
    i]   After read items [i] to [iv], do the procedures to 
         Send Data Files to SISTRUT.
    ii]  Before ask for support send this data files by eMail.
         Look at Observations below how to send one or
         more attached files by eMail.
    iii] When you fill up eMail form with the attached files, chose a
         name for your data identification and write it in a Subject:
         this name will be repeat below to link this support form with
         the data files.
    iv]  In the eMail message area write how many files and their names
         that were attached.
  
    If you sent by attached eMail some data files, give us the name
    choosed that you fill the Subject: when you sent this eMail.
    eMail Subject name: 
    
      
  
  

  
  Observations :
  1) You have to utilize the 'attach' procedure in eMail form to send a file with your remark. This means that you will be able to send with your comments one or more files to our support that will be receive in an original format.
  If your browse do not have these resources, try to send it by another eMail software. Please check before send what the support department will need to solve your problem.
  2) You cam compress these files with PKZIP (version 2.04G).
  

• SUPPORT OF VERSION 4.0
  These information will be send to SISTRUT support eMail (suporte@sistrut.com.br). Fill up the form below with the information that you would like to know. If you are sending files to be processed, check if all data requested were filled.
  
  

     Company: 
        Name: 
       Phone: 
         Fax: 
       eMail: 
  
  
    Program's name that this support provide a referenced for.
    If more than one write all names.
    Program: 
  
  
    Do a small description about the problem or information that you
    need 'Printer is not skiping the paper division', 'I did not
    understand this results', 'The Column reinforcement was not done',
    etc.
    Description: 
  
  
    Tell us with more detais, witch procedures were you done or
    would you like to be done.
    Procedures:
      
  
  
    Do your remarks about this situation that we will concern.
    Remarks:
      
  
  
    If you are sending data files linked with this support
    solicitation, you have to follow these instructions:
    i]   After read items [i] to [iv], do the procedures to 
         Send Data Files to SISTRUT.
    ii]  Before ask for support send this data files by eMail.
         Look at Observations below how to send one or
         more attached files by eMail.
    iii] When you fill up eMail form with the attached files, chose a
         name for your data identification and write it in a Subject:
         this name will be repeat below to link this support form with
         the data files.
    iv]  In the eMail message area write how many files and their names
         that were attached.
  
    If you sent by attached eMail some data files, give us the name
    choosed that you fill the Subject: when you sent this eMail.
    eMail Subject name: 
    
      
  
  

  
  Observations :
  1) You have to utilize the 'attach' procedure in eMail form to send a file with your remark. This means that you will be able to send with your comments one or more files to our support that will be receive in an original format.
  If your browse do not have these resources, try to send it by another eMail software. Please check before send what the support department will need to solve your problem.
  2) You cam compress these files with PKZIP (version 2.04G).
  

• SISTRUT ORIENTATED SUPPORT (SOS)
  The SOS is a group of documents and procedures about the SISTRUT softwarte. Instalation, examples of calculation, utilizations, data enter, step to step, etc.
  
  Do the DownLoad of two examples of SOS, GALLERIES - make a model with the program Reticulated Plane Frame and, COLUMNS - verification by program Columns of Reinforced Concrete.
  
  These documents are exclusive of SISTRUT Users that could ask for it by eMail (suporte@sistrut.com.br).
  
  
  • Informative
    Listed by publication date, technical informative documents about engineering procedures on SISTRUT system.
    These documents are send to all registered eMails in our mailing, Register your eMail.
    

    25/09/1998

    Concrete Elastic Properties

• FREQUENTLY ASKED QUESTIONS (FAQ)
  
  

• EXAMPLES - DATA FILES
  
  The SISTRUT system is an union of different programs that can run separated. Each one do not need other program to run but they change information through the data base. The program MANAGER is the responsible for the integration between all programs of the system.
  
  You will find above, a group of examples to download that can be run in a demo version.
  
  Follow the instructions to get the examples correctly.
  
  
  • Download the examples.
  • Copy the ziped files ZP_X-???.EXE to the directory where the system was installed (\SISTRUT or \SISDEMO to demo version).
  • Run it by DOS prompt or Windows, ZP_X-??? -d
    Is very important the termination -d to create the sub-directories.
  • Will be unziped all examples and files in yours right directories.
  • Move the ziped files (ZP_X-*.EXE) to another place.
  
  

• Reticulated Plane Frame
  ZP_X-101.EXE
  
• Reticulated Plane Pavement
  ZP_X-102.EXE
  
• Reticulated Plane Truss
  ZP_X-103.EXE
  
• Slabs in Rupture
  ZP_X-201.EXE
  
• Continuous Beams
  ZP_x-301.EXE
  
• Columns of Reinforced Concrete
  ZP_X-401.EXE
  ZP_X-402.EXE
  
• Foundation
  ZP_X-501.EXE
  
• Reinforcement to Bend, Torcion and Shear
  ZP_X-601.EXE
  
• Assembly, Draw and Plot Frameworks
  ZP_X-901.EXE
  

• MANUAL OF VERSION 5.0
  The users of SISTRUT system can read and print the manual of Version 5.0.
  Register your Password and access this Manual.
  
  

• MANUAL OF VERSION 4.0
  The users of SISTRUT system can read and print the manual of Version 4.0.
  Register your Password and access this Manual.
  
  The SISTRUT users that have the version 4.0, will can order too a xerox copy of the reference manual. Will be charged the xerox copy and the delivery costs.
  

     Company: 
        Name: 
       Phone: 
         Fax: 
       eMail: 
  
    We are ordering  xerox copy of the reference manual
    version 4.0 that will be:
       Send by conventional post
       Send by SEDEX (express post)
       get on SISTRUT